If you encounter an error dialog when closing the Typing Tutor and need to ensure that Data Sync occurs smoothly, it might be due to a glitch in the software. This support article provides steps to address this issue and ensures a seamless user experience. Please follow the instructions below to resolve the problem.
Issue Description: When closing the Typing Tutor, an error dialog may appear, signaling a potential glitch in the software that could hinder Data Sync processes.
Resolution Steps:
Check Installed Version: Verify that you are using TypingMaster's Ultimate Coach version 11.0.886 or a newer release. If not, download and install the fixed version from the official TypingMaster website using the following link: Typing Coach 11.0.1.886.
Download and Install the Fixed Version:
- Visit TypingMaster Ultimate Coach's official website.
- Download the TypingMaster Coach 11.0.1.886 installer file.
- Run the downloaded file to install the updated version to each device having the issue.
Verify Installation:
- After installation, launch Typing Coach.
- Check the version information in the software to confirm that it is now version 11.0.1.886 or newer.
Reproduce the Error:
- Attempt to reproduce the error by closing the Typing Tutor.
- Preventive Measures:
- Regularly check for software updates to ensure you are using the latest version of TypingMaster.
By following these steps and ensuring that you have the latest version installed, you should be able to resolve the error dialog issue when closing TypingMaster and ensure a smooth Data Sync process. If the problem persists, contacting TypingMaster support will help you receive further assistance tailored to your specific situation.
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