We regret to learn that you're experiencing difficulties with our software. The silver lining is that you have the option to obtain a full refund within 30 days of your purchase. To initiate the refund process, kindly follow these steps:
Ensure that you uninstall the software from all your devices.
Complete the refund request through our web form at the following link: Refund Request Form.
Expect the refunded amount to be credited back to your card within 7-14 days.
If the refunded amount doesn't reflect on your card/statement, please take the following actions:
Reach out to FastSpring through the following link: FastSpring Support.
Contact your bank for further assistance.
Thank you for your understanding, and we appreciate your cooperation in resolving this matter.
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